List Building or Getting your Customer into the Showroom
Hello again! Good to have you back. Hope you have a wonderful day today.
You’ve got your visitor to stay awhile. Now you have to hold his interest and convert the visit into a sign up to your email list or your RSS feed. Whether your visitor signs up or not depends upon the quality of your content, not only what you have to say but how you say it and how you display it.
Taking the display first; make sure you leave lots of white space around your posts and other text so that your message stands out. Keep your paragraphs short and use a double break between them. For your font, don’t pick some quirky font which is difficult to read and do use at least 12 point or even 14 point. Bolding and italics help to make your points stand out. Most people will want to spend less than 10 minutes on your site for a casual visit and a simple layout helps them skim your post for the gist and still have time left to look at product reviews or your other monetising content which is what you want them to do.
As to how you write your content, try and keep it conversational in tone – you don’t want to preach or talk down to your reader. An informal approach with the use of the pronoun you increases the feeling of a relationship between you and the reader. You will find that it helps you if you build up a picture of your visitor and imagine yourself talking to him or her. You can tailor the register of your language to your visitor. You wouldn’t want to use long stuffy words when talking to the average fourteen year old with an acne problem nor would you want to use street slang when talking to a grandmother who wants a solution for her hearing problem.
Finally, the quality of your content itself: is your content worth her attention? Is it informative and relevant and, therefore, useful? Does it deliver on what was promised when you first attracted her to your site? If it does, good! But have you leavened the heavy facts with some humour? Is your writing entertaining and interesting? Does it pique your visitor’s curiosity and make her want to find out more? Most importantly of all, does it make her want to start a relationship with you? If so, you’re on to a winner and she will take up your invitation to subscribe to your emails or your RSS feed.
Well done, your list building is going great – you’ve just added another name!
You’ve done everything right. Your visitor is now taking your site for a test drive. From now on it’s up to you to foster this new relationship, build up her trust with good content that’s entertaining and useful. If you do all this, your new colleague will not only buy one of your used cars but may eventually upgrade to the season’s latest model. When it comes down to it, it’s all about establishing that first trust and then capitalising on it by giving good value in return for your visitor’s interest.